Birmingham Office 0121 306 118 | Bewdley Office 01299 848 079
Remote Support
Download our remote support agents
Do You Need Remote IT Support?
Get Your PC Problems Fixed Easily
No need to take your PC to the local shop. With an internet connection, our online IT support team can help you from anywhere.
Request IT Support Online: Suitable for both business and home users, you can request a support session via the link below.
Secure and Fast: One of our Midlands-based IT technicians will securely connect to your computer and resolve all issues quickly. You remain in control of the session and can disconnect at any time.
Need Assistance?: If you’re unsure how long a problem will take to resolve or want to discuss an issue, give us a call. We’re happy to help.
Already Contacted Us?: Use the links above to download our remote support agent onto the computer you need help with.
Powered by AnyDesk: Our remote support software ensures a seamless and secure experience.
What is AnyDesk and Is the Remote Connection Secure?
High-Quality Video and Sound Transmission
AnyDesk uses a proprietary video codec called “DeskRT,” designed to provide users with high-quality video and sound while minimizing data transmission.
Secure Connections
All connections are secured using TLS 1.2 technology, the same standard used in online banking. This ensures that your data is protected with asymmetric RSA 2048 key exchanges. Additionally, AnyDesk offers perfect forward secrecy through Diffie-Hellman Ephemeral Handshakes (DHE), meaning sessions cannot be decrypted by third parties.