Birmingham Office 0121 306 118 | Bewdley Office 01299 848 079
IT Support
Servers & Workstations, We've got you covered
Bespoke Business IT Support Packages
Keeping You Safe, Secure, and Always Online
At the core of our services is business IT support – it’s what we excel at.
Cyber Essentials Accredited: We ensure top-level protection, trusted by Ministry of Defence partners.
24/7 Remote & Onsite Support: We’re here for you around the clock.
Our Philosophy:
- Set it up right
- Maintain it well
- Secure it often
We guarantee that your Mac and Windows PCs are always optimized and secure.
Specialists in Windows & Linux Servers: We offer support contracts, day rate repairs, and maintenance.
Budget-Friendly Quality Service: We work with you to provide exceptional service within your budget.
Comprehensive IT Support for All Systems
Our IT support extends to a wide range of systems, ensuring optimal performance for everything from intricate rack-mounted server setups to the individual workstations and notebooks of your team members. Experience seamless support across the board.
Robust Server Support Our expertise encompasses server administration and maintenance across a diverse spectrum of systems. Whether it’s the widely-utilized Dell and HP servers or the less common NEC, Oracle, and SuperMicro systems, we’re equipped to handle them all. Embrace the future with virtual servers; their scalability and backup capabilities far surpass traditional systems. Our extensive experience with virtual environments, including Hyper-V and VM Ware, guarantees comprehensive coverage.
Dedicated Workstation Support We offer dedicated end-user support for all types of workstations. Whether it’s small form factor PCs like Micro and Mini, traditional tower PCs, or portable devices like laptops, notebooks, and tablets, we’ve got your back.
Specialized Apple Support Our team includes specialist Apple Mac technicians ready to provide top-notch software administration, maintenance, and repair services for a variety of Apple devices, including MacBook, iMac, MacBook Pro, and Mac Pro systems.
Linux/Unix Expertise Need support for Linux/Unix/CentOS-based systems? We’ve got you covered. Our support extends to a multitude of systems running Linux variants, which power the majority of the webservers and many VOIP phone servers we administer. For expert Linux support, reach out to our team today.
Support Options
Whether you need a one-off repair or a completely managed solution, we can help.
On Demand
If you have a single issue that needs resolving or aren’t ready for a fully managed solution, our on-demand service is ideal. With no ongoing costs, you can access support as needed.
- Pay-As-You-Go: Computer technicians available on a pay-as-you-go or hourly basis for both home and business support.
- Remote Support: Many IT issues can be resolved remotely, saving you time and reducing costs.
Managed
Our managed system offers the most comprehensive level of IT support, ensuring your critical infrastructure is always covered.
- Tailored Packages: Different levels of managed cover to suit your business needs and existing capabilities.
- Monthly Plans: Managed packages are billed monthly, providing rigorous proactive monitoring and ultra-low response times to minimize IT-related downtime.