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Training & Awareness

IT Training & Security Awareness

Empower your team with the knowledge and skills to work smarter and stay safe online. From Microsoft Office mastery to cyber security awareness, we deliver training that sticks.

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What We Deliver

Comprehensive IT Training Solutions

Every engagement is tailored to your business goals. No cookie-cutter packages — just results-driven strategies that deliver measurable outcomes.

Microsoft Office Training

Hands-on training for Word, Excel, PowerPoint, Outlook and Teams. From beginner fundamentals to advanced features like pivot tables, macros and Power Automate workflows.

Cyber Security Awareness

Interactive training covering phishing recognition, password hygiene, social engineering, safe browsing, data handling and incident reporting. Aligned to NCSC guidance and Cyber Essentials requirements.

Phishing Simulation Campaigns

Realistic simulated phishing emails sent to your staff with detailed reporting on click rates, data submissions and repeat offenders. Targeted follow-up training for those who need it most.

GDPR Awareness Training

Ensure your team understands their data protection responsibilities. Covering lawful basis, data subject rights, breach procedures, data minimisation and secure data handling practices.

New System Onboarding

Smooth transitions when adopting new software or platforms. We create tailored onboarding programmes with documentation, video guides and live walkthroughs to minimise disruption.

Certification Support

Guided preparation for CompTIA A+, Network+, Security+ and Microsoft certifications. Study plans, practice exams, lab environments and mentor support to help your team achieve professional qualifications.

Flexible Delivery

Training That Fits Your Business

Whether your team is in one office or spread across multiple sites, we deliver training in the format that works best for you. On-site, remote or blended learning with full progress tracking.

  • On-site classroom training at your premises
  • Remote live sessions via Teams or Zoom
  • Self-paced e-learning modules with assessments
  • Custom training programmes for your specific systems
  • Training portal with progress tracking and certificates
  • Quarterly refresher sessions to maintain awareness
  • Management reporting on team completion rates
  • Training needs assessment and skills gap analysis
Team IT training session in a modern office
Areas We Serve

IT Training Across the West Midlands & Beyond

We provide it training services to businesses throughout Worcestershire, Herefordshire, Gloucestershire, Shropshire and the West Midlands.

Birmingham

IT Training in Birmingham

Worcester

IT Training in Worcester

Hereford

IT Training in Hereford

Gloucester

IT Training in Gloucester

Cheltenham

IT Training in Cheltenham

Kidderminster

IT Training in Kidderminster

Bromsgrove

IT Training in Bromsgrove

Redditch

IT Training in Redditch

Droitwich

IT Training in Droitwich

Malvern

IT Training in Malvern

Stourbridge

IT Training in Stourbridge

Dudley

IT Training in Dudley

Evesham

IT Training in Evesham

Pershore

IT Training in Pershore

Tewkesbury

IT Training in Tewkesbury

Ross on Wye

IT Training in Ross on Wye

Leominster

IT Training in Leominster

Stroud

IT Training in Stroud

Ludlow

IT Training in Ludlow

Bewdley

IT Training in Bewdley

Ledbury

IT Training in Ledbury

Tenbury Wells

IT Training in Tenbury Wells

Upton upon Severn

IT Training in Upton upon Severn

Bromyard

IT Training in Bromyard

Kington

IT Training in Kington

Much Wenlock

IT Training in Much Wenlock

Bridgnorth

IT Training in Bridgnorth

Cleobury Mortimer

IT Training in Cleobury Mortimer

Stourport

IT Training in Stourport
Our Process

How We Work

A proven, structured approach that delivers results on time and within budget.

01

Assess

Skills gap analysis and training needs assessment. We identify exactly where your team needs support.

02

Design

Custom training programme built around your systems, processes and compliance requirements.

03

Deliver

Engaging, practical sessions delivered on-site, remotely or via self-paced e-learning modules.

04

Test

Assessments, quizzes and phishing simulations to measure knowledge retention and identify gaps.

05

Track

Ongoing progress monitoring, completion certificates and management reports via our training portal.

Ready to Get Started?

Contact us today for a free, no-obligation consultation. Let’s discuss how our it training services can help your business grow.

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